Consumers, merchants, acquirers, and issuers are increasingly seeking new ways to improve the post-purchase experience. Pre-disputes, disputes, and related products can expedite and inform the experience after a transaction takes place.
The successful candidate will have broad experience in working in a fast-paced environment, influencing others across the organization, and has the ability to simplify complex business and technical concepts for all audiences. Additionally, the candidate is a team player and strong collaborator. The candidate is comfortable working on dynamic projects with many moving pieces in addition to having significant time management and organizational skills.
Responsibilities:
- Lead cross-functional teams, such as Issuing Sales, Finance, Strategy and Marketing, to bring this product suite to life in NA
- Support direct team and cross-functional team in reviewing and providing guidance on all projects and reports
- Work with Marketing and Sales to create effective and efficient packaging for our solutions and suites of offers
- Develop strategy documents to help evaluate the best possible solutions for Visa and advance momentum for areas of focus such as issuer, reseller, and merchant sales
- Present to internal senior leaders and external clients on momentum and strategy, in-person, virtually, and in other unique formats as needed
- Participate on global calls with the regions and be the regional liaison as needed
- Collaborate with the data science team on improving and automating reporting elements as needed
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.