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Senior Manager, Account Executive – Key Accounts

Visa • unspecified • Kuala Lumpur • full_time

Role Overview:

The Senior Manager, Account Executive – Key Accounts, plays a pivotal role in shaping and executing the Sellers and Enablers (S&E) strategy for Visa Malaysia. This position is responsible for building and sustaining strategic partnerships with merchants, payment facilitators, processors, and acquirers to drive sustainable revenue growth and deliver exceptional value.

As a Senior Account Executive, you will lead commercial growth initiatives, deepen client relationships, and consistently deliver on performance targets across Visa’s core and value-added services. Your contributions will be central to advancing Visa’s strategic objectives and country goals, ensuring alignment between client priorities and Visa’s business vision.

The Senior Account executive will be responsible:

  • Drive the development and implementation of acceptance and merchant strategies to expand electronic payment penetration, increase Merchant Sales Volume (MSV), and grow incremental processing volume on VisaNet.
  • Manage end-to-end relationships with assigned acquiring and merchant accounts, ensuring alignment between client business priorities and Visa’s strategic objectives. Oversee strategic planning and execution of initiatives to achieve Visa Malaysia’s business and revenue targets.
  • Identify new opportunities and underpenetrated segments for growth, fostering collaboration to expand acceptance locations and drive both domestic and cross-border segments.
  • Ensure in-market acceptance fund goals are met in a cost-effective and timely manner, maintaining a high level of client satisfaction.
  • Provide insights and input to cross-functional teams regarding new and evolving products and services that may impact clients, including Visa rules, compliance, integrated billings, and transactions.
  • Develop a deep understanding of local market needs, collaborating with the SMT cluster and Singapore Hub to define and execute market-specific strategies that address acceptance issues and meet client requirements in Malaysia.
  • Manage contractual obligations, ensuring optimal utilization of VIK and alignment with both client and Visa business priorities.