The Network Product organization at Visa has overall business responsibility for growing network processing on VisaNet globally.
The Product Analyst is a crucial role providing direct support to the local entity (Visa Colombia Support Services). Their primary responsibility is to ensure daily visibility, tracking, and control of key operational and financial metrics, enabling the Manager to make informed decisions. This role acts as the information filter and guardian of the execution of strategic initiatives and the compliance with internal procedures across all business areas.
Reporting to the Head of Network Product Andean, the Product Analyst will be expected to interact effectively with several levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders (Regulatory Compliance and Risk team), including Issuers, Acquirers and Local entities.
Key areas of focus include:
Executive Execution Support and Strategic Monitoring
- Key Performance Indicator (KPI) Monitoring: Design, maintain, and update the executive control dashboard, performing daily and weekly tracking of Key Performance Indicators (KPIs) for critical areas (Sales, Operations, Finance).
- Initiative Management: Coordinate and track strategic initiatives and projects delegated by Management, ensuring that area leaders meet defined deadlines and objectives.
- Executive Material Preparation: Gather, analyze, and synthesize information from all areas to create reports, presentations, and executive summaries for Management and the Board of Directors.
Operational and Financial Control
- Financial Monitoring: Collaborate with the accounting/financial area in the consolidation and verification of basic financial statements and cash flow reports, ensuring data consistency.
- Auditing and Procedures: Review the adherence of different areas to the Standard Operating Procedures (SOPs) defined by the company, identifying and documenting control failures.
Process Optimization and Data Analysis
- Operational Performance Analysis: Conduct ad-hoc analyses to investigate specific operational problems (e.g., causes of delivery delays, high inventory turnover, customer service failures) and propose concrete solutions.
- Process Documentation: Support the documentation and continuous improvement of internal processes across all areas, seeking efficiencies and cost reductions.
- Client Research and Data Analysis: The Product Analyst will conduct client research to identify key needs from clients that match with the product catalog value proposition. Create business cases to support the identified opportunities.
- Collaboration with Different Teams: The Product Analyst will collaborate with various departments such as Client Services and Sales. They will work together to define product strategy and client engagement.
- Provide Subject Matter Expertise (SME) and manage the provisioning of education and sales support to relationship management teams
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.